Privacy Policy

Zealvert Consulting respects the privacy of visitors and clients. We collect only the information necessary to communicate with clients and provide consulting services. Information collected may include name, email address, organisation details, and communication records.

Zealvert® consulting | Effective Date: March 2026

This Privacy Policy describes how Zealvert® consulting ("we", "us", or "our") collects, uses, and protects your personal information in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and other applicable Indian laws.

1. Applicability

This Policy applies to all visitors, clients, and users who access our website, services, or interact with us in any capacity. By using our website or engaging our services, you consent to the practices described herein.

2. Information We Collect

2.1 Personal Information

We may collect the following categories of personal and sensitive personal data:

Full name, designation, and company name
Email address, phone number, and postal address
Financial information such as billing details and payment records (processed via secure third-party gateways)
Professional information shared during consulting or project engagements
Communication records including emails, meeting notes, and support requests

2.2 Non-Personal Information

We may also automatically collect non-personal data such as browser type, IP address, pages visited, and device information for analytics and service improvement purposes.

3. Purpose of Collection

We collect and use your information for the following purposes:

To provide consulting, business process automation, and project management services
To communicate with you regarding your engagement, project updates, and support
To process payments and maintain financial records
To comply with legal and regulatory obligations under Indian law
To send periodic communications such as newsletters or service updates (only with your consent)
To improve our website and service offerings

4. Consent

By submitting your information to us, you expressly consent to the collection, storage, and processing of your personal data as described in this Policy. You may withdraw consent at any time by contacting us at consult@zealvert.com. However, withdrawal of consent may affect our ability to provide services to you.

5. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

With service providers and sub-contractors bound by confidentiality obligations who assist us in delivering services
With payment processors and banking partners to facilitate transactions
With government authorities or law enforcement agencies when required by law, court order, or to protect our legal rights
In connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality agreements

6. Data Storage and Security

We implement reasonable security practices and procedures as required under the SPDI Rules, including technical, administrative, and physical safeguards to protect your data from unauthorised access, disclosure, alteration, or destruction. Your data may be stored on servers located within India or in other jurisdictions. If data is transferred outside India, we ensure appropriate contractual safeguards are in place.

7. Retention of Data

We retain your personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. Once no longer necessary, data will be securely deleted or anonymised.

8. Your Rights

As a data principal under applicable Indian law, you have the right to:

Access the personal data we hold about you
Correct or update inaccurate information
Withdraw consent for processing
Request deletion of your data, subject to legal retention requirements

To exercise these rights, please contact us at consult@Zealvert.com.

9. Cookies

Our website may use cookies to enhance user experience and gather analytics data. You may configure your browser to reject cookies; however, some features of our website may not function properly as a result.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

11. Grievance Officer

In accordance with the IT Act and SPDI Rules, if you have any complaints or concerns regarding the processing of your personal data, you may contact our Grievance Officer at:

Zealvert® Consulting
Email: consult@zealvert.com

We will acknowledge your grievance within 24 hours and resolve it within 30 days of receipt.

12. Amendments

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our services following any changes constitutes acceptance of the updated Policy.